Very easy to deal with and a pleasure considering we were dealing with an accident. Very efficient service allowing approved repairs to keep warranty. Like for like courtesy car which was amazing considering we have a 7 seater. Nothing was to much trouble. Should we be unfortunate enough to be involved in an accident again, Tania and the team would be our first call. Much easier to deal with than an insurance company.
Brilliant company, so very helpful, polite and knowledgeable. Would highly recommend to anybody. Everything was so smooth and quick to get sorted, and you even get a cup of tea when you pop in.
Professional, knowledgeable and reliable
I have had cause to use UK Autolinks on a couple of occasions, they were so helpful and easy to deal with. When they promised to do an action, they did and kept me updated at all times, a trait lacking in many companies. To sum this company up... Professional, knowledgeable and reliable..
An accident management company handles your motoring accident claim following an accident
or mishap. It is an intermediary service, which assists drivers in getting back on the road quickly,
whilst managing the claims process alone. Services are offerd at no cost to the not-at-fault driver
and include (but are not limited to):
24-hour vehicle recovery
Like-for-like courtesy car
Out of pocket expences recovered
Key benefits to you
No insurance excess to pay
Keep your no-claims protected
Free like-for-like courtesy car
Will I have to pay my policy excess?
No. At UK Autolinks our team will claim directly off the other insurers, so you will not need to pay your policy excess.
A lot of insurers will insist you pay your policy excess until they get an admission of liability from the other insurer.
Even in what appear to be open close cases (for example someone running in the back of you). We have had clients contact us
because their insurers insist on holding them at fault until liability is admitted. Even once liability is sorted, you may
well not get back any excess charged.
Am I entitled to a free like-for-like courtesy car?
Most insurers will only supply a replacement car if your car is damaged, but not a write off. This leaves owners of
written-off cars with no car, just waiting to be paid out. We will always supply the best car to suit your needs. If you
need a specific type of car, such as an SUV or people carrier, we can arrange this. We also supply luxury courtesy cars,
which your insurer won't let you do.
If your car is a write-off, we supply you with a replacement until you have been paid out, with a
further week's hire, to enable you to find a new one.
If your car is still drivable, we will arrange for a replacement to be delivered when your car goes
in for repairs. It will be picked up when your repaired car is road tested and ready.
Your courtesy car will be delivered to a location of your choosing.
Will you recover my vehicle?
If your car is not legally drivable, we will get it recovered to a secure storage location and from there, the accident
damage will be properly assessed by a qualified vehicle accident engineer.
Will you repair my vehicle?
We will arrange for your vehicle to be repaired at a main dealer or approved bodyshop of your of your choice. If your car
is safe to drive, we will arrange an inspection and schedule the repair process. If you go directly to their insurer, they
will ask you to take your vehicle to their nominated accident repair centre - this slows down the repair times. Using our
fully approved recovery and repair services will get you back on the road as quickly as possible.
We'll get you back on the road faster than your insurer